We’ve been in business for almost 11 years and had gotten in the habit of accepting whatever our past broker sent us when it was time to renew. This year our Cyber Liability Insurance premium had increased by over 40%. I thought, “How do you generate a quote after only asking three basic questions…” The brokerage we were working with was very large, and I felt like they were losing sight of us as a customer. There was no personal touch. No indication that they were looking out for our best interests.
We decided to shop around for better options and found Mortgage Banking Insurance Group and Lee. I was thrilled to learn that Lee specialized in insurance for mortgage bankers and brokers and had him look at our Fidelity, E&O and Professional Liability coverages as well.
Lee was willing to do some digging and made it very easy. He looked at the specific makeup of our company, our existing policies and asked a whole bunch of questions. After shopping around to multiple carriers, he came back with a policy that was much lower in price AND offered much better coverage.
Lee and his team found a solution for us that was tailored to our company–it only included what was needed, nothing extraneous. That level of customization is what I was looking for from both a policy perspective and a customer service approach. It’s why I’m sure that as more of our policies come due for renewal, we’ll be working with Lee to find the best options.
– Ben Kane
Vice President of IT and Business Operations
American Home Lending USA LLC